Description of Freshworks CRM: Freshworks CRM is a cloud-based customer relationship management (CRM) solution. Key features include one-click phone, sales lead tracking, sales management, event tracking and more.
Freshworks CRM is used by 4.69% of websites in the CRM category.
Business and Finance is the most popular main category among the websites using Freshworks CRM.
Business is the most popular subcategory among the websites that are using Freshworks CRM.
The technologies that are most often used together with Freshworks CRM are Open Graph, core-js, Facebook Pixel, Facebook, Freshmarketer, Google Tag Manager, Google Workspace, Google Analytics, jQuery, webpack.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using Freshworks CRM may also be interested in using these other technologies: Freshmarketer, Aruba.it, Fingerprintjs, Akismet, Cookie Notice, Pardot, particles.js, AccessiBe, BugSnag, GeneratePress.
Technology | % of use together with Freshworks CRM | Website |
---|---|---|
Open Graph | 62.03 | https://ogp.me |
core-js | 62.03 | https://github.com/zloirock/core-js |
Facebook Pixel | 54.43 | http://facebook.com |
48.1 | http://facebook.com | |
Freshmarketer | 36.71 | https://www.freshworks.com/marketing-automation/conversion-rate-optimization/ |
Google Tag Manager | 36.71 | http://www.google.com/tagmanager |
Google Workspace | 34.18 | https://workspace.google.com/ |
Google Analytics | 31.65 | http://google.com/analytics |
jQuery | 26.58 | https://jquery.com |
webpack | 26.58 | https://webpack.js.org/ |
Technology | AI Recommendation Score | Website |
---|---|---|
Freshmarketer | 0.3 | https://www.freshworks.com/marketing-automation/conversion-rate-optimization/ |
Aruba.it | 0.22 | https://www.aruba.it |
Fingerprintjs | 0.19 | https://valve.github.io/fingerprintjs2/ |
Akismet | 0.19 | https://akismet.com |
Cookie Notice | 0.19 | https://wordpress.org/plugins/cookie-notice |
Pardot | 0.18 | https://www.pardot.com |
particles.js | 0.17 | https://vincentgarreau.com/particles.js/ |
AccessiBe | 0.17 | https://accessibe.com/ |
BugSnag | 0.17 | http://bugsnag.com |
GeneratePress | 0.16 | https://generatepress.com/ |
Introduction to Freshworks CRM
Freshworks CRM is a customer relationship management software designed to help businesses streamline their sales processes and improve customer engagement. It offers a range of features such as lead management, contact management, deal management, email tracking, and analytics. The software also provides AI-powered lead scoring and intuitive workflows to automate tasks and boost productivity. With Freshworks CRM, businesses can gain insights into customer behavior, tailor their interactions, and ultimately drive revenue growth.
Practical Applications
of Freshworks CRM
- Managing customer data and interactions to improve customer satisfaction and loyalty
- Automating sales processes such as lead management, pipeline management, and sales tracking
- Providing customer service and support through multiple channels such as email, chat, and phone
- Generating sales reports and analytics to identify sales trends, performance metrics and areas for improvement
- Streamlining marketing activities such as email campaigns, social media management, and lead generation
- Collaborating with team members across different departments to enhance customer experience and maximize productivity.
Benefits and Advantages of Freshworks CRM
- Simplifies customer relationship management processes
- Helps businesses manage and organize customer information more effectively
- Increases sales and revenue by streamlining sales processes
- Provides powerful reporting and analytics tools for tracking performance and identifying areas for improvement
- Offers the ability to automate tasks and workflows, saving time and increasing productivity
- Integrates with other business software and tools for a seamless workflow
- Provides a centralized platform for customer communication, including email, phone, and social media interactions
- Offers a mobile app for easy access and management on-the-go.
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
trimarkusa.com | Business and Finance | Industries | 4.61 |
traineffective.com | Sports | Sports Equipment | 4.29 |
pallycon.com | Business and Finance | Industries | 4.28 |
homejab.com | Hobbies & Interests | Arts and Crafts | 4.2 |
simplepastimes.com | Hobbies & Interests | Games and Puzzles | 4.18 |
pheasant.com | Pets | Birds | 4.14 |
glynk.com | Business and Finance | Forum/Community | 3.84 |
hakunamatatatech.com | Business and Finance | Industries | 3.76 |
creative-brackets.com | Business and Finance | Business | 3.67 |
thegoodtee.com | Style & Fashion | Industries | 3.67 |
Website | IAB category 1 | IAB category 2 | OpenRank |
---|---|---|---|
getbeezy.com | Events and Attractions | Personal Celebrations & Life Events | 0 |
zoukay.com | Style & Fashion | Beauty | 0 |
noviolation.com | Business and Finance | Industries | 0.35 |
elimeclienthub.com | Home & Garden | Design | 0.43 |
gcompany.my | Business and Finance | Malay | 0.85 |
The average age of websites using Freshworks CRM is 12.9 years.
The average page rank (measure of backlink strength) of websites using Freshworks CRM is 2.77.
Technology | % of use together with Freshworks CRM | Website |
---|---|---|
Zoominfo | 1.2658 | https://www.zoominfo.com/ |
CookieYes | 1.2658 | https://www.cookieyes.com/ |
Cloudflare Browser Insights | 1.2658 | http://www.cloudflare.com |
WildJar | 1.2658 | https://www.wildjar.com |
Snowplow Analytics | 1.2658 | https://snowplowanalytics.com |